Has anyone ever wondered how many companies that have ERP (Enterprise Resource Planning) systems already use ERP software? For... read more
Over the past 8 years ago, I've started writing articles about CRM for newspapers. And some magazines, some I started... read more
Acronyms are often used in business for ease of use. Last week I talked about customer relationship management to... read more
Sorry, this entry is only available in Thai. read more
Matthew Gonzalez, Vice President, Schneider Electric Industry Thailand, discusses six key trends of Schneider Electric Thailand. The Internet of... read more
One of the buyers is fed up. Many online stores refuse to quote prices. But the buyer inbox to... read more
Be careful !! Who also engaged in business do not pay close attention to customer needs. It is hard... read more
CRM stands for Customer Relationship Management, referring to plans to study the various aspects of the customer, as the... read more
In making a CRM system, he treats different customers differently, dividing the customers into two categories, Double Standard, while... read more
Social Media Listening or Social Media Monitoring is the process of finding out what brands or products or companies... read more
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