Expands CRM leadership in Asia Pacific
To expand its leadership in customer relationship management (CRM) across Asia and Pacific, there should be new strategies to help organizations in Asia and Pacific transform their organizations. To meet the needs of customers. By improving the customer satisfaction loyalty and attract customers.
To stimulate business growth and increase shareholder value. All this is key for businesses to optimize their competitiveness. The potential for increasing profitability and value for shareholders. Oracle’s four strategies focus on:
1. The most diversified CRM product in the industry. By integrating the best and most comprehensive CRM solution. With specific capabilities for each industry.
2. Maximum flexibility in CRM solutions and installation options. From the solutions installed inside the organization. To On-Demand hosted solutions.
3. A clearly defined roadmap for product development and support. To help customers get the long-term benefits of investing in CRM systems.
4. Increased investment in sales consultancy resources. And marketing for CRM specifically to support the expansion of the market in each country. And customer satisfaction.
Organizations must face global competition. It is necessary to increase mobility and adaptability. Especially in the management of customer information scattered at various points. Innovative approach to the application. Using the results, it is getting more success and Oracle is recognized. Extensive in the CRM market for all industries and organizations of all sizes. Since large enterprises To small and medium enterprises
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