Applied with CRM applications to business success
CRM stands for Customer Relationship Management, referring to plans to study the various aspects of the customer, as the customer’s needs. Or behavior in order to develop and select products. Managing customer relationships because relationships with our customers is at the heart of every business CRM system will focus on three major segments of Sales, Marketing, and Service linking both three parts to the customer Which all parties can be reached The importance of CRM systems is not only that the technology used. But the application process in order to improve the efficiency of the three components in order to cause the maximum benefit to the organization.